Interim version — last updated August 31, 2026.
Ascera ("we," "us," "our") operates the Ascera mobile application (the "App"), an AI mentorship platform. This policy describes what information we collect, how we use it, and your choices.
Account information. When you create an account, we collect your email address via our authentication provider.
Conversations and profile data. Messages you exchange with your AI mentor, feelings and mood entries, and profile information you provide are processed to generate personalized responses and stored to maintain conversation history and context.
Voice input. If you use voice input during onboarding or conversations, speech recognition transcribes your speech to text. Audio is used solely for transcription and is not retained by Ascera beyond what's needed to complete the transcription.
Subscription and payment information. Purchases are processed by our subscription management provider and, depending on your platform, Apple or Google. We do not directly collect or store your payment card details.
Usage and diagnostic data. We use product analytics and crash/error monitoring tools to identify and fix bugs and understand how the App is used.
We share data with service providers, solely to provide the service: authentication and database hosting, AI conversation processing, subscription management, speech-to-text transcription, product analytics, and crash/error monitoring. We do not sell your personal information.
You may delete your account and associated data from within the App (Profile → Account & Subscription → Delete Account).
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at info@ascera.life to make a request.
Ascera is not directed to individuals under 18. We do not knowingly collect information from children.
We may update this policy as the App evolves. Material changes will be communicated in-app.
Questions about this policy: info@ascera.life